6/14/2023 0 Comments Review windsor oxford deluxe![]() We value your opinion as a chef, and we understand that we have room for improvement. We appreciate your feedback regarding cooking to order eggs, and we will take this into consideration as we strive to make improvements to our breakfast service. We understand that breakfast is an important meal of the day, and we will work to improve our offerings to meet the high standards of our guests. ![]() We apologise for the inconvenience caused and want to assure you that we take your comments seriously. We are sorry to hear, however, that your experience at breakfast did not meet your expectations. It is always great to receive positive comments about our hotel and staff. We are pleased to hear that you enjoyed our warm hospitality and the breathtaking views of the castle from your balcony. Sincerely Hemantĭear Christopher, Thank you for taking the time to share your feedback. Once again, thank you for your review, and we hope to have the opportunity to welcome you back to our hotel in the future. We are glad to hear that Maya and Michael were able to provide you with assistance to put things right, and we will make sure to recognise them for their efforts. We appreciate your feedback regarding breakfast, and we apologise for any disappointment caused by the quality of the food. We are sorry that we did not spot these issues earlier, and we will ensure that they are all fixed promptly to avoid similar situations from happening in the future. We apologise for any inconvenience caused, and we would like to assure you that we take your comments seriously. We are, however, disappointed to hear that you experienced issues with the lights, fridge, tap, shower and soap dispenser in your room. We are pleased to hear that you found our staff to be brilliant, friendly and helpful, and that you enjoyed the location of our hotel as well as the comfort of our beds and pillows. …ĭear kas647, I would like to start by thanking you for taking the time to share your feedback regarding your recent stay at our hotel. However, we would consider returning at a quieter time, as the pluses were so high! A big thank you to Maya and Michael for their enormous help to put things right though. ![]() This was a hugely expensive stay because of the Royal weekend. The porridge was good, but came only with a pot of stewed fruit, with no brown sugar, honey or anything else. The eggs were hard and inedible, even straight from the kitchen. This means if you want yogurt with anything, the yogurt is a non-starter. There is only low fat, synthetic-tasting yogurt. It looks good, but individual items were awful. Why wasn't anything spotted by the staff? Then there was the poor breakfast. It was actually a pleasant and quiet room at the back, and would normally have been fine if everything was working, and it was a "normal" price. Because it was so busy, there was no other room to move to. So, why 3 star? The bedroom had faulty lights, no working fridge, the tap leaked everywhere over the sink, the shower was almost impossible to use and the soap dispenser in it had been over-used to the point of almost failure (only discovered late evening when we went to bed). The beds are comfy and the pillows are fantastic. The staff are brilliant and so friendly and helpful. Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near Buckinghamshire New University.Hotels near Hayes and Harlington Station.Hotels near Windsor and Eton Riverside Station.Hotels near Windsor Town Horse Drawn Carriages. ![]()
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